Policy of quality

Bearing in mind the purpose of existence, as well as strategy development Telegroup a leadership organizations subscribed to the following quality policy:

1. Customer satisfaction is the first priority of the organization quality policy Telegroup
2. The choice of the proposal and the best solutions for each user separately
3. Satisfaction of the stated needs and expectations of customers
4. Expansion of product offers and services, in order to improve the quality of services
5. Provide maximum information and communication through the information system
6. The development of mutually beneficial relationships with customers and suppliers
7. Satisfaction of needs and expectations of the employee's personnel
8. Always invest in human resources (internal and external training)
9. Occasionally, an investment in equipment in order to maintain a modern technological level
10.Compliance with legislation, particularly in the area of safety, security and protection of the   environment
11. Providing timely and complete post-support
12. Constantly improve the effectiveness and efficiency of quality management

Top managers of this policy is attached to quality, is periodically reviewed and adjusted to the interests of users (customers), organizations and society. All employed staff is obliged to behave in accordance with the policies of this quality and to work to achieve quality goals that derive from it and which it is realized.