Tel. + 387 51 321 000
Fax + 387 51 321 008
e-mail: office@telegroup.ba
Marije Bursać 8
78000 Banja Luka, Bosna i Hercegovina
Program of Telegroup, among other things, includes solutions related to the data. With its partners: Rad Data Communications, Cisco Systems, Juniper Networks and C-Com Corporation, Telegroup offers flexible and cost-effective financial solutions for easier, faster and better data. Company Telegroup particularly focuses on the development of new generation network in the speech, data and images transmitted together. To unite and lead the service to be now much more attention to the claimed parameters, such as network security and quality of service. Telegroup, through cooperation with leading world companies, offering customers services that are - security and quality.


Telegroup authorized partner of Cisco Systems
Telegroup is the company authorized by Cisco Systems as a Premier Certified Partner. With this status, Telegroup is provided in benefit in terms of :
Technical support:
* Access to the Cisco TAC (Technical Assistance Center) 24 hours, 7 days a week
* The appropriate level of support for all Cisco products;
* Providing technical resources for the purpose of making decisions and solving problems;
Software support:
* Software update via Cisco.com or a corresponding program;
* Providing a new software solution for the problem;
Hardware support:
* EXCHANGE advanced level in the case of device failure;
* A product that is used as the replacement is new, the same or equivalent device.
Access Cisco.com-mail to:
* Cisco provides the level of access to Cisco.com.
* Cisco.com may be available to the end-user in a certain level, and under appropriate conditions
Partnership agreement between Telegroup and Cisco allows our company procurement of Cisco equipment at a promotional price. Also, benefits are provided for staff training and development in the field of Cisco products and technologies.